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The
2001 WBO Nellie Cashman
Women
Business Owners congratulates
2001
Nellie Cashman Woman Business Owner of the Year:
Maureen
I. Dickson
Cap Sante Marine Ltd.
Distinguished
finalists:
Susan
P. Bittner
Fryer-Knowles, Inc.
Alice
Cunningham
Olympic Hot Tub Company
Wendy
Edie
WRE Construction Inc.
Carol
R. Nagy
Soft Coverings
Susan
P. Bittner
Fryer-Knowles, Inc.
Susan Bittner has owned Seattle-based Fryer-Knowles floor covering
company for 10 years. Fryer-Knowles is a marine and commercial floor
covering and industrial painting firm founded by Susan's father-in-law
in 1955. Today's revenues are in the $4 million range with about
25 employees.
Her
product base of flooring ("which has been a need for centuries")
expands as technologies, regulations and customer tastes evolve.
Specialized flooring projects include solving the uneven flooring
problem in the old Frederick & Nelson building, creating a quality,
level surface for the flagship Nordstrom store. Other applications
are seen in the non-skid surfaces of the USS Carl Vinson naval aircraft
carrier and the seamless, laser-level floor in the corporate television
studio at Microsoft.
Susan
has battled the common prejudices against women in traditionally
male-dominated fields. Once told to stay home since she was taking
jobs away from men, she enjoys knowing she has been creating jobs
in a stable, successful environment for many years.
Her
obstacles have included care-taking of a spouse with MS as well
as disabled parents, a divorce and single parenthood of her daughter.
Susan is active in the various carpet/tile, construction and marine
organizations and serves as a board member of Youth Eastside Services
and as a Girl Scout leader. Susan also volunteers as a reading tutor
and in computer training in the public schools.
Alice
Cunningham
Olympic Hot Tub Company
Driven by desire to escape a government job that paid well but was
stifling, Alice Cunningham co-founded Olympic Hot Tub Company in
1977 with her husband Blair Osborn. As majority owner, Alice has
helped grow the fledgling business into a three-store, 30-employee
operation that is the No. 1 selling dealer for Watkins Spas, the
world leader in spa manufacturing.
In
1977 custom wood hot tubs were the "coming thing," and Alice's vision
paid off to introduce hot-tubbing to Seattle. Business was slow
as awareness built, and no banks would consider loans or financing
on such a long shot. Over time, Alice became sophisticated in sales
and marketing, using creative advertising and a savvy sales staff
to build the business. An early hurdle called for the transition
to portable plastic spas, discarding construction for sales and
delivery. Production soared.
This
year's energy crisis, drought and stock market correction combined
to present Alice's biggest obstacle yet. A renewed focus on energy
efficiency is helping sales, which have averaged in the $6 million
range in recent years. Committed to the quality of life benefits
of spas, her firm stays customer-driven - "After all, not everyone
owns a hot tub yet."
Olympic
has received numerous industry and civic awards. Alice is a long-time
board member of Washington Women's Foundation and enjoys mentoring
startups and nonprofits. Currently 5% of the company's pretax profits
go to local charities.
Maureen
I. Dickson
Cap Sante Marine
Ltd.
Maureen Dickson purchased Cap Sante Marine, then a failing marine
repair facility in Anacortes, in 1980. Today, Cap Sante Marine is
the only woman-owned and -operated marine facility of its kind in
Washington, and is the largest marine repair company in the Northwest.
In
1995 Maureen acquired a second marina in Anacortes that allowed
boat owners to do their own work, and later expanded to a third
marina on Lake Washington. The company provides all aspects of boat
repair, dry storage and moorage, fuel docks, and fiberglass, woodworking
and shipwright services. In 1999 Maureen formed a division to handle
cruise ship maintenance, including designing and manufacturing the
first wheelchair-access lift. She opened subsidiaries in Canada
and Germany to service global repair needs as the cruise ship business
expanded.
The
eldest of 12 children born to Irish immigrants, Maureen was taught
early the values of responsibility, compassion and patience. Dismissive
about obstacles, she maintains a philosophy of "Service Excellence,"
competence and integrity. Cap Sante is a thriving family business,
employing 80 (including several of her children and their spouses),
with steady sales growth now in the $8 million range.
Maureen
serves on many community boards in Skagit County, including three
terms as president of the Anacortes Chamber of Commerce. She is
a major financial supporter of many local agencies, and has established
a scholarship fund for employees' children's college tuition costs.
Wendy
Edie
WRE Construction Inc.
Wendy Edie founded her own general contracting company, WRE Construction,
in 1994. Following a brief stint working for other contractors,
Wendy knew she had the tenacity and spirit to make it on her own.
Responding to the Port of Seattle's search for women contractors
for the noise remedy program, WRE Construction successfully bid
and performed more than 400 projects to insulate single-family homes
against airport noise. Today, Wendy also works on remodeling projects
for the City of Seattle Homewise Program, Project Impact and King
County Housing Authority and recently gained certification as an
EPA lead paint abatement firm.
With
10 highly valued employees and revenues in excess of $2 million
annually, WRE Construction has built a reputation for honesty, integrity
and quality workmanship. Wendy believes their commitment to please
customers sets her company apart and created a strong referral base
of business.
Her
tenacity helped pull her through the early years of rejection and
closed doors as she sought credibility in this male-dominated industry.
Also tenacious financially, Wendy continues to personally handle
the firm's bookkeeping and receivables, the backbone of a contractor's
cash flow and success.
Carol
R. Nagy
Soft Coverings
Carol Nagy founded Soft Coverings in 1978 as a 23-year-old textiles
major with a dream: to own a retail store that offers fine textiles
in a gracious, welcoming environment. A first of its kind locally
with few peers in the U.S., Soft Coverings sells decorative fabrics
for furniture, bedding, windows, cushions and table coverings. The
store stocks 25,000 yards of fabric that is "northwest" in look
and feel. Thousands of higher-end fabrics are available by special
order. Drapery hardware and trimmings are stocked, and custom design
and installation round out the offerings.
Now
the owner of the commercial building on Queen Anne in which she
began, Carol is expanding in spite of the weakness of her geography.
The northwest is a backwater in the textile community, which is
centered on the east coast. NWCurtain is her next project, a made-to-measure
window covering division opening soon. Soft Coverings employs 6
and revenues are nearing $1 million.
A
bout with leukemia forced a scale back in 1994, but long-time employees
maintained the business until her return 18 months later. Facing
her mortality in the company of her two toddlers was humbling. A
joy today is when one of them shows up at the shop unannounced to
see how they can help out.
Carol
has been very involved in improving public education, most recently
in John Hay Elementary's drive to become a banner school for the
Seattle School District.
Photo
Credits: Kate Baldwin, Kate
Baldwin Photography. Email: kate@katebphoto.com.
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